Privacy Policy

1. Introduction

FTG TKO LLC (“FTG,” “we,” “us,” or “our”) is committed to protecting the privacy of our users and business partners. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access our platform, website, or services (the “Service”).

2. Information We Collect

We may collect information that you provide directly, as well as information collected automatically when you use the Service.

Information you provide: Account registration details (name, email address, company name), communications you send to us, demo request form submissions, and any information submitted through the Service.

Information collected automatically: Device and browser information, IP address, usage data and analytics, cookies and similar tracking technologies, log data and access timestamps.

3. How We Use Your Information

We use the information we collect to: provide, maintain, and improve the Service; process account registrations and authenticate users; respond to inquiries and demo requests; communicate with you about updates, security alerts, and administrative messages; analyze usage patterns to improve performance and user experience; comply with legal obligations; and protect against fraud, abuse, or unauthorized access.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information with: service providers who assist in operating the Service (e.g., hosting, analytics); law enforcement or government agencies when required by law or legal process; professional advisors (attorneys, accountants) as necessary for business operations; and a successor entity in connection with a merger, acquisition, or sale of assets.

5. Data Storage and Security

Your data is stored on secure cloud infrastructure provided by Google Cloud Platform (Firebase). We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security reviews. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

Access: The right to request a copy of the personal information we hold about you. Correction: The right to request correction of inaccurate information. Deletion: The right to request deletion of your personal information, subject to applicable legal requirements. Opt-out: The right to opt out of certain data processing activities.

To exercise any of these rights, contact us at [email protected].

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

9. Cookies and Tracking

We use cookies and similar technologies to maintain session state, analyze usage, and improve the Service. You may configure your browser to refuse cookies, but some features of the Service may not function properly.

10. Third-Party Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you access.

11. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service with a revised “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: [email protected]

FTG TKO LLC
Texas, United States